Shipping policy

Shipping Policy 🚚🌈

We’re as excited as you are to get your Cosmic Rainbows goodies to you! Here’s everything you need to know about shipping:

How Soon Will My Order Ship?

We know you can’t wait to see those colorful, fun clothes in person! We aim to process and ship your order within 1-2 business days of receiving it (we’re pretty speedy!). Once your order is shipped, you'll receive an email with tracking info so you can follow the journey of your package.

Shipping Time & Costs ⏳💸

We want to keep things as easy and transparent as possible:

Australia

  • Free Standard Shipping on orders over $150 (2-5 business days)
  • $7.50 Standard Shipping on orders under $150 (2-5 business days)
  • $10.00 Express Shipping (1-3 business days)

New Zealand

  • $15 Standard Shipping (6-12 business days)
  • $22.00 Express Shipping (4-8 business days)

International

  • Europe $28 Standard Shipping (5-14 Days)
  • Rest Of World $24.00 Express Shipping (5-10 business days)

Where Do We Ship? 🌎

We ship to Australia and internationally! No matter where you are in the world, we’ll make sure your Cosmic Rainbows goodies arrive ready to spread good vibes.

Lost or Damaged Orders 😱

We do our best to make sure everything arrives safely, but if your order is lost or arrives damaged, please contact us within 7 days of receiving your package. We’ll make it right, whether that means replacing the item or issuing a refund.

Order Tracking 🔍

Once your order has shipped, you’ll receive an email with a tracking number. You can follow your package as it makes its way to you. If you have any issues tracking your order, feel free to get in touch with us!

Shipping Delays ⏰

While we do our best to get your order to you as quickly as possible, sometimes things are out of our hands. Weather, holidays, or carrier delays can occasionally cause longer shipping times. We appreciate your patience and will keep you updated every step of the way!

We’re so grateful that you’ve chosen Cosmic Rainbows, and we’re here to make your shopping experience as smooth and fun as possible. If you have any questions or need assistance with your order, don’t hesitate to reach out. We’re always happy to help!